Sample of All FAQs (Helpie FAQ)
Helpie FAQ
- How do we generate leads?LeadsOcean generates high-quality leads using a strategic blend of proven techniques. Our approach includes cold calling to engage directly with potential buyers and sellers, targeted digital advertising campaigns, and reactivating expired leads to reconnect with inactive prospects. We utilize search engine optimization (SEO) to attract organic traffic, while SMS and email marketing deliver personalized communication that nurtures and converts leads. Additionally, our home equity leverage strategies help identify motivated sellers, and pay-per-click (PPC) advertising captures high-intent prospects. This comprehensive strategy ensures real estate professionals receive the most valuable and effective leads.
- How many agents do you get onboard from the same zip code?We assign each zip code exclusively to a single agent to maximize business opportunities for our partners and ensure our verified clients aren’t contacted by multiple realtors, providing a smoother and more professional experience.
- Is there any signup fee?Yes, there is a one-time setup fee based on the plan you choose. However, this fee is fully refunded after your first successful closing. It’s designed to ensure that only serious and committed realtors join, helping us maintain a high standard of professionalism and avoid sign-ups from uncommitted individuals.
- What services do we offerWe provide confirmed leads to real estate professionals, complete with detailed information about each prospect—including their availability, budget, and preferred location—at no additional cost.
- Cancellation of the ServiceYou can cancel our services at any time, in accordance with the Terms and Conditions specified in the agreement associated with your selected Payment Plan.
- Do you provide any support?Yes, we have a dedicated support team available year-round to assist our real estate professionals—including weekends and holidays—ensuring consistent support whenever it's needed.
- What happens if a real estate service is discontinued by the agent?If a property agent chooses to discontinue the service but wishes to retain the leads, they are still obligated to pay the referral fee for any deals that successfully close.
- What is a verified Lead?A verified lead is a prospect who is both willing and qualified to buy or sell a property within 6 to 9 months. Every lead undergoes ISA verification before being shared with our partner agents.
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